Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my scally cap size?
We recommend measuring the circumference of your head exactly where you want the cap to sit. Compare your measurement in inches or centimeters to our detailed Size Guide found on each product page for the perfect fit.
What is your return and exchange policy?
We want you to love your gear. If it’s not the right fit, you can return or exchange unworn items with original tags within 30 days of purchase. Please use our online portal to start your return.
How should I clean and care for my cap?
To maintain the shape and quality of your scally cap, we recommend spot cleaning with a damp cloth and mild detergent. Avoid machine washing or drying, as high heat can damage the brim and fabric integrity.
When will my order ship?
Standard orders typically process within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number so you can follow your package right to your doorstep.
Do you offer international shipping?
Yes, we ship our scally caps worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. Please note that international orders may be subject to customs duties.
What materials are used in Boston Scally Co. products?
Our caps are crafted from high-quality materials including premium wool blends, breathable cotton, and durable linens, depending on the collection and season.